Refund Policy
Last updated: August 6, 2026
My Ring Buddy is free, so there is nothing to refund. We do not charge for any feature, we never ask for card details, and no checkout exists in the product today. If you believe you have been charged by us, email admin@myringbuddy.com and we will investigate immediately.
If we ever charge for something
We will update these terms with a new date before it happens, and the policy below is what will apply. We are publishing it now so you can read it in advance.
EU right of withdrawal
As an EU consumer you normally have a 14-day right of withdrawal. Where the thing you buy is digital content delivered instantly, you would be asked at checkout to consent to immediate delivery and to acknowledge that the statutory withdrawal right ends once delivery has begun, as EU consumer law provides.
Our promise anyway
We want anything you pay for to have been worth it. Regardless of the above:
- If something was broken (your report failed to generate, showed clearly wrong data we cannot correct, or you were charged twice), contact us within 14 days and we will refund in full.
- If you paid by mistake and have not used what you paid for, contact us within 48 hours and we will refund in full.
How to request one
Email admin@myringbuddy.com from your account email with a short description. Refunds go back to the original payment method via Stripe, usually within 5 to 10 business days.